Are you licensed?
Yes our company is licensed and insured. Our license covers MD and VA. You can check the good standing of our VA license here
Do you use subcontractors?
On occasion we use approved, licensed and insured subcontractors. However, our professionally trained employees build the overwhelming majority of our projects. We believe in having our own employees and doing things in-house. We think that’s how we can provide the love and detail every project requires.
Where do I buy material?
We have developed great relationships with several vendors throughout the years. We would assist you shopping and purchasing for finished materials. You select what you love with the assistance of designers in each showroom, and we take care of the rest. We will double check quantities, take care of ordering and coordinate all deliveries. This is quite crucial in any kitchen, bathroom or basement renovation and we want to make sure the process is fun and not overwhelming.
Do you pull permits?
Yes, if your project requires a permit, we pull permits, It’s that simple. A good rule of thumb is if you are making any structural or trade modifications, then your project requires a permit. We will determine this during our initial consultation and include it in our estimate. If permits are required, we also take care of any floor plans required and permit applications, as well as all inspections until final inspection is successfully completed.
Do you offer free estimates?
Yes, our initial in-home consultation is free. We will discuss with you the scope of your project and provide you with design input if need be. We typically get back to you within 2 weeks with a detailed written estimate. This will provide you with a breakdown pricing for material allowances and labor/building materials to help budget your project. Our second consultation has a $150 service fee that is refundable upon a signed contract.
What is included with the free estimate?
Our written estimates are very detailed. It encompasses the entire project scope from demolition to completion. We also provide allowances for finished materials to be selected by the homeowner. This gives you a good idea of what you can expect to spend on finished materials, i.e. appliances, cabinets, countertops, flooring, plumbing/electrical fixtures, tile, etc. We will provide you with an estimated total cost of your project, a time frame and finally a potential start date. Keep in mind, that without knowing your budget, we will provide our best guess as to how much you are spending on finished materials based on what we discussed during the onsite visit in terms of look and style, otherwise we typically account for a mid-grade/economical grade for all material allowances. It is always best to discuss with your contractor how much you anticipate or wish to be spending on a given project.
Can you provide plans?
Yes, if your project requires building plans we can create necessary the 2D floor plan. We also offer 2D floor plans as a service with any given project as well as cabinet design elevation drawings when applicable. Note that these services are not included in our free estimate.
Do you help with design?
Yes, our preferred suppliers can help you from start to finish. Most of the showrooms we send you to will have a designated designer to help you select and finalize material. Remember, we want this process to be fun, and having someone walk you thru the kitchen cabinetry options or the tile selection is part of the spirit. If this is not enough design help, we can refer you to a third party designer who can help you visualize whatever material you have selected with our suppliers onto a 3D rendering. We typically suggest such an option if we feel this approach is a good idea and worth the extra cost.
How long will it take to remodel my kitchen? Bathroom?
Keep in mind that no two projects are alike, with that being said most complete bathroom remodels take between 2-4 weeks. A complete kitchen remodel typically takes on average about 4 weeks.
Are you EPA LEAD certified?
Yes, we are an EPA certified firm.
According to EPA website: “New lead certification is required for any and all renovation activities that disturb more than 6 square feet of interior or 20 square feet of exterior lead paint in residential or child-occupied facilities built before 1978.” Please let us know at the time of the estimate if your house was built before 1978.
Can you provide references?
Yes, we generally provide you with lots of references from past projects with our written estimate, so you can contact them at your convenience and ask them anything you’d like to know about their experience with our company throughout the process.
How long have you been in business? How reputable is your company?
We have been open for business since October 2005. We are a Better Business Bureau member since inception with no complaints to date. We are also an Angie’s list and Consumer Checkbook member. We encourage you to Google our company name and you will find plenty of references and affiliations that will validate our reputation.
How long does it take to receive a written estimate?
After our initial consultation, we will provide you with a written estimate within 2 weeks or less, otherwise specified.
What will the estimate provide me with?
The written estimate provides you with a firm price for your remodeling project, to the exception of any material allowances that will depend on your final selection. The estimate is valid for 60 days, after that we may revise the quote and slightly adjust prices for any labor or building material price adjustment. The estimate can also be revised for free, so if the price is not right, we will be more than happy to price a plan B. Don’t hesitate to talk to your estimator. If we need to come back on-site to re-appraise the work, there will be a $150 fee unless specified otherwise.
How soon can you start?
Your potential start date will be included with your written estimate. Keep in mind the scope of your project and the materials needed to complete. For example, some cabinet manufacturers may take 6-9 weeks for product delivery. Most items needed for a bathroom take 4 to 5 weeks to come in if not in stock.
Do you offer green product upgrades for any building material?
Yes, Every supplier we work with offers plenty of green options from plumbing and electrical fixtures to kitchen countertops. We can also assist you if you wish to upgrade any building material used for your project to more environmental friendly alternatives. That can include drywall, insulation, paint, light bulbs…
Will your estimate include all materials?
Yes, our estimates are all-inclusive. However if you wish to supply the finish materials, just let us know at the initial consultation. We require all materials furnished by you are at the project site on the first day of construction.
Can you provide a certificate of insurance?
Click the certificate to view a larger version.
Do you offer warranty?
Yes, we offer a 1year warranty on all our work. We also offer extended warranty. Let us know if you are interested in an extended warranty.
Do you consider your services to be expensive?
Our goal is to provide a quality service for a reasonable price. We take great pride in every project we complete and strive to provide a great quality service at a reasonable price. We suggest you get 3 to 6 estimates from licensed and fully insured contractors for your project and you be the judge.
How do I schedule an estimate? What are your hours of operations?
The work crews work 8AM to 5PM Monday thru Saturday unless otherwise specified by contractor. The office hours are 7:30AM to 4:30PM Monday to Friday. Saturday and Sunday are closed.
Do you take care of pulling permissions from any Home Owner Association if required?
No, this is the job of the homeowner, we can assist you and provide you with any documents they may request, but we leave it up to you entirely to deal with the HOA.
Do you offer architectural drawings for major remodeling projects?
Yes, we can assist you from the plans to the final inspection after job completion.